We aim to be as clear as possible about how and why we use information you give us. If your questions are not fully answered by the information below, please contact our Data Controller who will be happy to help at: mail@plaintruth.co.uk .
HOW WE GATHER INFORMATION ABOUT YOU
We collect personal information each time you are in contact with us. For example when you become a subscriber, make a donation, request a resource, give your details or phone a member of The Plain Truth team or send us an email. (Consent would be needed from a person holding ‘parental responsibility’ where a child is younger than 16 years old and leaves data on our website.)
When any debit/credit card details for donations/payments are made via our websites, this information is handled by Secure Server Software (SSL) and is used to encrypt all credit card information sent from this website.
WHY WE COLLECT INFORMATION ABOUT YOU
We collect information about you for the following reasons:
- To provide you with relevant information about our work including subscriber-related mailings, events and resources.
- To ask for financial support via appeals and non-financial support, such as prayer.
- To process donations you give us and to ensure they are recorded correctly.
- To respond to various requests made by our supporters, subscribers and donors. For example: sending legacy leaflets; back copies of our magazine; contact details of our advertisers or organisations featuring in any of our articles, etc.
- To enhance or improve your preferences of topics in our magazine through means of readership surveys from time to time.
- Keeping us up-to-date with your details and contact preferences.
Please let us know as soon as any of your contact details change so that we can keep our records up-to-date. You can change the way we contact you or the kind of material we send you at any time by contacting us by mail, phone or email using the contact details above.
You can unsubscribe from any emails at any time by using the ‘unsubscribe’ or ‘change preferences’ links on the email you have received.
WHO SEES YOUR INFORMATION?
The information we collect will be used exclusively within The Plain Truth. We do not pass any of your personal information to any other organisations and/or individuals without your express consent, with the following exceptions:
- Name and address details are passed to mailing houses to enable fulfilment of mailings of our magazine.
- Appeals and resources you have requested.
Where such details are shared (currently our subscriptions department/mailing house/printers are Red River Solutions), we have confidentiality agreements in place that restrict the use of your information to the purpose for which it is specifically provided and ensure it is stored securely and kept no longer than necessary. We are assured that all agents we share details with are also compliant with GDPR.
OUR USE OF YOUR INFORMATION
The information that you provide to The Plain Truth will be used to provide you with information about our work including subscriber-related mailings, events, resources, fundraising and other services and activities described on our website. By providing information you are agreeing to receive mailings that communicate the work of the The Plain Truth.
The Plain Truth may use a third party service to send emails. By providing us with your details you are giving the The Plain Truth your express permission to transfer your data to a third party email service. If you do not give this permission then The Plain Truth will not be able to send emails to you.
How long do we keep your information?
The length of time we keep the information you have given us depends on the context in which you provided it and under the instructions laid down by GDPR.
We will only keep information that is necessary for us to provide mailings of our magazine, other resources and for general statistical purposes.
We will keep records of any financial transactions you enter into with us for a minimum of six years. This will enable us to meet with accounting requirements and respond to any questions from you that arise during that period. Gift Aid declarations and transactions must be kept for a minimum of 12 years after the Gift Aid is no longer valid.
VIEWING THE INFORMATION WE HOLD ABOUT YOU
You may request details of all the information The Plain Truth holds about you by submitting a written request to our Data Controller. Please write to:
The Plain Truth,
15 Meadowlands,
Burwell,
Cambridge
CB25 0HG
or via email: mail@plaintruth.co.uk
COOKIES
We make use of cookies to enable us to analyse how visitors to our websites are using them and what pages they are visiting. This enables us to customise and personalise the content on our website. Cookies make the interaction between users and websites faster and easier. Without cookies, it would be very difficult for a website to allow a visitor to fill up a shopping cart or to remember the user’s preferences or registration details for a future visit.
We use websites such as YouTube to embed videos on our websites and you may be sent cookies from them via our site. Please look at the cookie and privacy policies on these 3 rd party sites if you want more information about this.
We also use 3 rd party suppliers such as Facebook and Google analytics and these suppliers may also make use of cookies.
As some of these 3 rd party services may be based outside of the UK and the EU they may not fall under the jurisdiction of UK courts.
WHAT IS A COOKIE?
A cookie is a piece of information in the form of a very small text file that is placed on an internet user’s hard drive. It is generated by a web page server, which is basically the computer that operates a website.
The information the cookie contains is set by the server and it can be used by that server whenever the user visits the site. A cookie can be thought of as an internet user’s identification card, which tells a website when the user has returned.
This privacy policy was last updated by The Plain Truth in September 2022 but will be subject to regular review.